Cobalt Software Goes Live with Member-Facing Website, Mobile Application and Reservations Modules at Boca West Country Club
The Service Request system handles service requests, work orders and asset tracking for IT, Engineering and Housekeeping.
BOCA RATON, FL, July 2020 – Cobalt Software today announced that it has released its Service Request and Work Order module live at Boca West Country Club (BWCC).
The release is the fourth of multiple planned phases of development for the Cobalt Software club management suite.
This Service Request module allows BWCC’s users across the entire property to log issues for maintenance, repair, and IT. Previously, users had to email or log in to a separate system to report an issue. Now, they simply click a link within their regular Cobalt system and easily create a request.
The request is routed to the appropriate personnel based on their skillsets, and managers can view the entire queue of requests for their team. Personnel use tablets in the field to stay on top of incoming requests, update the job with notes and progress, and mark the job as completed.
In addition, BWCC can manage assets and maintenance schedules to proactively manage preventative maintenance.
“It’s excellent to have a system to track all service requests, issues and maintenance in one place,” said Laura Apollo, Director of IT and Receiving at Boca West Country Club. “I can always see what my team is working on and it’s easy to stay on track with our maintenance schedule.”
ABOUT COBALT SOFTWARE
Cobalt Software partners with private clubs to power community. Providing best-in-class functionality as part of a fully integrated suite of solutions, Cobalt solutions are flexible enough to meet the needs of various types of clubs. Cobalt’s modern and beautiful user interface makes it easy for new employees to learn and provides one of the best member-facing experiences available in the industry. Cohesive data and advanced business intelligence empower insights that fuel strategic planning and reporting. In development since 2016 and launched to market in 2021, Cobalt is the new product division of established software development firm Computer Software and Solutions International, LLC (CSSI), in business since 1991. Prior to launching Cobalt, CSSI operated VUE Software, a leading insurance technology platform, acquired in 2019 by Vertafore (now part of Roper Technologies, NYSE: ROP).
ABOUT BOCA WEST COUNTRY CLUB
An award-winning private, gated, resident-only luxury country club community is home to 6,000 residents (3,400 families), with magnificent residences including a new luxury high rise with units ranging from $1 to $4 million, townhomes, patio homes, villas, garden apartments and single-family homes. Boca West is a Platinum Club of America, 5-Star Private Club since 1997, and is proudly recognized as a Distinguished World Club by Board Room Magazine since 2013, a 2013 USTA Outstanding Facility Award winner, and has been named a 2019 AGM Platinum Award winner by the Association of Golf Merchandisers. Boca West’s Top Platinum Golf & Country Club designation was featured recently in Forbes.