7 Reasons Why Cobalt Software Won this Award for "Best Mobile App" for Private Clubs
The BoardRoom Magazine Excellence in Achievement Awards are the only awards that recognize vendors who serve the private club industry. It is a great honor to be featured on this roster of companies dedicated to upholding private clubs’ legacies of excellence.
Cobalt Software is proud to have received BoardRoom Magazine’s 2022 Excellence in Achievement Award for Best Mobile App for private clubs!
Here are some reasons why we believe we won this award. Cobalt is looking forward to sharing this next-generation app with more clubs as we continue to grow!
High Usage and Member Satisfaction Levels
Cobalt Engage has been downloaded more than 7,000 times and is used to process over 300,000 reservations every year. Members also frequently use the digital QR code member card on their phones and Apple watches to sign-in for dining reservations and other check-ins throughout the club. Club leaders consistently hear glowing praise for the app, which is even more impressive considering that there are multiple generations using the same app concurrently.
Designed for Usability and Accessibility
Some club member mobile applications hide their functionality behind hamburger icons and present long lists of text to access features. This is difficult for people to navigate, particularly for older members or those with vision issues. Cobalt’s innovative design keeps usability as well as accessibility in mind, presenting large icons with visual cues on the home page for the quickest navigation possible and eliminating unnecessary clicks.
Power in the Members’ Pocket to Make All Reservations
Every reservation that a club would offer is present in the Cobalt Engage App: dining, event registrations, tee times, golf lottery requests, golf lessons, tennis lessons, court reservations, even fitness and spa appointments, are present with robust functionality. When making reservations, members have many options, from registering children, making special requests, adding other members or guests to the reservation. All this functionality is presented in a clear and usable fashion that members love to use.
Fully Integrated with Club Management System
Whereas some leading club mobile applications are standalone offerings without a club management system on the back end, Cobalt Engage is part of a fully integrated club management suite. Reservations flow through right to the back office, without requiring any integrations or manual entry into other systems.
Customized Geo Tracking
Club staff can recognize members as they walk up to a hostess stand or trigger notifications when members enter a geofenced area. The applications for this technology are numerous, from notifying the bag room to load member bags onto carts, to targeted welcome messaging via text message when members enter the property. This feature can be uniquely customized based on the needs and desires of the club and its members.
Member Self-Service and Interaction
Members can access and pay statements, view the member directory, and add buddies to their buddy list, see the menus and hours of operation for the entire club, view news and alerts, and more. Customizable features such as e-signature can also be enabled.
Customizable Look and Feel
Each club is unique, and the look and feel of the app must match the club’s elevated design. We work with our clients to determine the perfect design to complement the club experience.
If your club is using a first-generation mobile app with basic functionality and you’d like to explore a modern upgrade, please contact us today to discuss your needs!
Comments are closed